Refund requests are reviewed case by case.
Gitanic is sold as a digital software product. If you believe a refund is appropriate, contact support@gitanic.com with your purchase email and a short explanation of the issue.
Statutory rights are preserved
Nothing on this page limits statutory consumer rights that apply under applicable law. Where mandatory rights exist, they continue to apply.
How requests are handled
- Refund requests are reviewed individually.
- Requests should include the purchase email and any relevant transaction details.
- Paddle may process refunds or adjustments as merchant of record.
Immediate digital access
Gitanic is delivered digitally. Access to paid functionality may begin immediately after purchase, restore, or activation inside the app.
Contact
For refund questions or requests, contact support@gitanic.com.